- How do I track my Cyberkumbh Smartshop order?
- How do I track my Cyberkumbh Smartshop delivery?
- How do I find my order details?
- What if I miss my Cyber Kumbh Smart Shop order delivery?
- How do I return my order on Cyber Kumbh Smart Shop?
- How do I place a request for order replacement?
- What is the Cyberkumbh return policy for cash on delivery?
- Can I ask the delivery agent to reschedule the pickup date?
- What if I miss my Cyberkumbh order pickup?
- Will the delivery be tried again if I'm not able to collect my order the first time?
- The delivery of my order is delayed. What should I do?
- What should I do if my order is approved but hasn't been shipped yet?
- Can I take the shipment after opening and checking the contents inside?
- How do I know my order has been confirmed?
How do I track my Cyberkumbh Smartshop order? #
Go to My Orders in your Cyberkumbh Smartshop account to track your package.
How do I track my Cyberkumbh Smartshop delivery? #
You can track the location of your package by entering your tracking ID here.
How do I find my order details? #
Go to My Orders in your account to find details for all your orders.
What if I miss my Cyber Kumbh Smart Shop order delivery? #
Do not worry, the delivery agent will try to deliver again on the next working day. You can also call the delivery agent to get the latest delivery update.
How do I return my order on Cyber Kumbh Smart Shop? #
You need to open – “Profile Section” from the homepage
Then Select
Order → select item →initiate return
How do I place a request for order replacement? #
open – “Profile Section” from the homepage
Then Select Order → select item → initiate return then select exchange as per our return policy.
What is the Cyberkumbh return policy for cash on delivery? #
We dont have any Cash on delivery option for the time being
Can I ask the delivery agent to reschedule the pickup date? #
Yes. You can schedule the pickup date based on your convenience.
What if I miss my Cyberkumbh order pickup? #
Do not worry, the delivery agent will try to pick up again on the next working day.
Will the delivery be tried again if I’m not able to collect my order the first time? #
Couriers make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.
The delivery of my order is delayed. What should I do? #
On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you and you can also track its status by visiting My Orders.
What should I do if my order is approved but hasn’t been shipped yet? #
Sellers usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn’t been shipped within this time please contact our Customer Support so that we can look into it.
Can I take the shipment after opening and checking the contents inside? #
As per company policy, a shipment can’t be opened before delivery, but you can accept the shipment and get in touch with us later in case you have any concerns.
How do I know my order has been confirmed? #
An e-mail & SMS will be sent once you’ve successfully placed your order. We’ll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the ‘My Orders’ section on your Cyberkumbh Smartshop account.
